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Kubera Stores – Shipping & Delivery Policy

Last Updated: 24 September 2026

At Kubera Stores, we are committed to providing our customers with a smooth and reliable shopping experience. We strive to ensure that all orders are processed, dispatched, and delivered safely within the estimated delivery timeline.

This Shipping & Delivery Policy applies to all orders placed through our official website, https://kuberastores.com/ .

1. Shipping Policy

Kubera Stores provides delivery services to customers across eligible locations in India.

All orders are processed and shipped through our authorised delivery and logistics partners.

Customers are requested to provide accurate and complete shipping information at the time of placing an order to ensure successful delivery.

2. Delivery Timeline

ALL PRODUCTS WILL BE DELIVERED TO YOUR LOCATION WITHIN 7 WORKING DAYS.

The estimated delivery timeline begins after successful order confirmation.

Delivery times may vary depending on the customer's location, product availability, courier operations, public holidays, or unforeseen circumstances beyond our control.

In the event of an unexpected delay, Kubera Stores will make reasonable efforts to inform the customer and provide updated delivery information.

3. Order Processing and Dispatch

Once an order has been successfully placed and confirmed, it will be processed for packaging and dispatch.

Customers may receive order confirmation and shipping updates through email, SMS, or other available communication channels.

Orders placed on Sundays or public holidays may be processed on the next working day.

4. Shipping Charges

Any applicable shipping or delivery charges will be displayed at checkout before the customer completes the purchase.

Shipping charges may vary depending on the delivery location, order value, product specifications, and available shipping options.

Customers are advised to review the final order amount, including applicable delivery charges, before confirming their purchase.

5. Delivery Address and Contact Information

Customers are responsible for providing accurate and complete delivery details, including:

  • Full name and contact number.
  • Complete shipping address.
  • City, state, and postal code.
  • Any additional information required for successful delivery.

Kubera Stores will not be responsible for delivery delays or unsuccessful delivery attempts caused solely by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping details after placing an order, please contact our customer support team as soon as possible.

Address modifications may not be possible once an order has been dispatched.

6. Delayed or Unsuccessful Delivery

While Kubera Stores aims to deliver all orders within the specified timeline, certain circumstances may cause delays, including adverse weather conditions, transportation disruptions, courier-related issues, public holidays, or other unforeseen events.

If a delivery attempt is unsuccessful due to an incorrect address, an unavailable recipient, or other delivery-related issues, our logistics partner may attempt redelivery based on its applicable procedures.

If your order has not arrived within the estimated delivery period, please contact our customer support team for assistance.

7. Damaged or Incorrect Products

If you receive a damaged, defective, incorrect, or materially different product, please contact Kubera Stores using the customer support details available on our website.

You may be requested to provide your order number, photographs of the received product, packaging details, and a description of the issue.

We will review your concern and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.

8. Order Tracking

Where tracking facilities are available, customers may receive shipment tracking details after their order has been dispatched.

Tracking information may be shared through email, SMS, or other available communication channels.

Customers can use the provided tracking details to check the status of their shipment through the respective courier partner.

9. Contact Information

For questions or concerns regarding shipping, delivery delays, order tracking, or delivery-related issues, please contact us using the customer support details available on our official website.

Business Name: Kubera Stores

Website: https://kuberastores.com/