Kubera Stores – Privacy Policy
Last Updated: 24 September 2026
This Privacy Policy explains how Kubera Stores (hereinafter referred to as "Kubera Stores," "we," "our," or "us") collects, uses, stores, shares, and protects your personal information when you visit or use our website, https://kuberastores.com/ (hereinafter referred to as the "Platform").
At Kubera Stores, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we handle your data when you browse our website, purchase our products, create an account, or interact with our services.
Our products and services are primarily intended for customers in India, and your personal information may be stored and processed in India.
By accessing our Platform, providing your information, or purchasing our products, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described herein, subject to applicable laws.
If you do not agree with this Privacy Policy, please discontinue using our Platform.
1. Collection of Personal Information
Kubera Stores may collect personal information when you visit our website, register an account, place an order, subscribe to our updates, contact customer support, or otherwise interact with our Platform.
The information we may collect includes:
- Personal details such as your name, date of birth, email address, and mobile number.
- Shipping and billing information, including your address, city, state, and postal code.
- Order details, purchase history, transaction information, and payment-related details.
- Account information, preferences, and information voluntarily provided by you.
- Technical information such as your IP address, browser type, device information, cookies, and website usage data.
Where applicable, payment information may be processed through secure third-party payment gateways. We may receive transaction confirmations and limited payment-related information necessary to process your orders.
We may also collect information about your browsing behaviour, product preferences, and interactions with our Platform to improve our services and provide a more personalised shopping experience.
You may choose not to provide certain personal information; however, doing so may limit your ability to access specific features, place orders, or use certain services.
We encourage customers never to share confidential information such as OTPs, UPI PINs, banking passwords, or card PINs with anyone claiming to represent Kubera Stores.
2. Use of Personal Information
Kubera Stores uses the personal information collected from customers for legitimate business purposes, including:
- Processing, confirming, and fulfilling orders placed through our Platform.
- Arranging shipping, delivery, returns, refunds, and customer support.
- Communicating order confirmations, shipping updates, and other transaction-related information.
- Improving our website, products, services, and overall customer experience.
- Personalising product recommendations and shopping experiences.
- Sending promotional offers, product updates, and marketing communications, where permitted by applicable law.
- Conducting customer research, analysing shopping trends, and improving our business operations.
- Detecting, preventing, and investigating fraudulent transactions, unauthorised activities, and potential security threats.
- Resolving disputes, addressing customer complaints, and enforcing our Terms and Conditions.
- Complying with applicable legal and regulatory requirements.
Where required, we will obtain your consent before using your personal information for specific purposes.
You may opt out of promotional communications by following the unsubscribe instructions provided in such communications or by contacting us directly.
3. Sharing of Personal Information
Kubera Stores respects your privacy and does not sell your personal information to third parties.
We may share your personal information with trusted third parties where necessary to operate our business, provide our services, and fulfil your orders.
Such third parties may include:
- Logistics and courier partners responsible for delivering your purchases.
- Payment gateway providers and financial institutions involved in processing payments and refunds.
- Technology partners, website hosting providers, and service providers supporting our Platform.
- Customer support and communication service providers.
- Marketing and advertising partners, where permitted by applicable law.
- Government authorities, regulatory bodies, and law enforcement agencies where disclosure is required by law.
We may also share information with our affiliates or business partners where necessary to provide our products and services.
Third-party service providers may process your information in accordance with their own privacy policies and applicable legal obligations.
We encourage you to review the privacy policies of third-party websites and services before providing them with your personal information.
Kubera Stores may disclose personal information when reasonably necessary to comply with legal proceedings, enforce our policies, investigate fraudulent activities, or protect the rights, property, and safety of our customers, business, or the general public.
4. Cookies and Tracking Technologies
Our Platform may use cookies and similar tracking technologies to improve website functionality and enhance your shopping experience.
Cookies are small data files stored on your device when you visit a website.
We may use cookies to:
- Remember your shopping cart and website preferences.
- Maintain your login session and improve website functionality.
- Understand how visitors interact with our Platform.
- Analyse website traffic and improve performance.
- Display relevant product recommendations and promotional content.
You may manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of our Platform, including shopping cart features, account access, and checkout services.
Where required by applicable law, we will obtain your consent before using non-essential cookies.
5. Security of Personal Information
Kubera Stores takes reasonable security measures to protect your personal information against unauthorised access, disclosure, alteration, misuse, or loss.
We strive to maintain appropriate technical and organisational safeguards to protect customer information.
These measures may include secure website connections, access controls, and the use of trusted third-party service providers.
However, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure.
While we take reasonable precautions to protect your information, we cannot guarantee absolute security against circumstances beyond our control.
Customers are responsible for maintaining the confidentiality of their account credentials and should avoid sharing passwords, OTPs, or other sensitive authentication information.
If you suspect any unauthorised activity involving your account, please contact Kubera Stores immediately.
6. Data Retention and Deletion
Kubera Stores retains your personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or as required under applicable laws.
Your information may be retained for purposes including:
- Processing and fulfilling orders.
- Maintaining transaction and financial records.
- Handling returns, refunds, disputes, and customer complaints.
- Complying with tax, accounting, and other legal obligations.
- Preventing fraudulent activities and protecting our business.
You may request the deletion of your account or personal information by contacting our customer support team using the contact details provided below.
Upon receiving a valid deletion request, we will review and process it in accordance with applicable laws.
Certain information may need to be retained where necessary to comply with legal obligations, resolve pending disputes, process outstanding orders, or prevent fraud.
Following deletion, you may lose access to your account, saved preferences, and associated account features.
We may retain anonymised or aggregated information for business analysis and research purposes where such information can no longer identify you.
7. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Access information about the personal data we hold about you.
- Request correction or updating of inaccurate or incomplete personal information.
- Request deletion of your personal information, subject to applicable legal requirements.
- Withdraw consent previously provided for certain data-processing activities.
- Opt out of promotional and marketing communications.
- Raise concerns or complaints regarding the handling of your personal information.
You may update certain personal details directly through your account settings, where such functionality is available.
For additional assistance regarding your personal information or privacy rights, please contact us using the details provided below.
We may request reasonable verification of your identity before processing certain privacy-related requests.
8. Consent
By voluntarily providing your personal information through our Platform, you consent to its collection, use, storage, and processing for the purposes described in this Privacy Policy, where consent is the applicable legal basis.
Where required, we will obtain your specific consent before processing information for additional purposes.
If you provide personal information relating to another individual, you confirm that you have the necessary authority to share such information with us.
You may withdraw your consent at any time by contacting Kubera Stores.
Please mention "Withdrawal of Consent for Processing Personal Data" in the subject line of your communication.
We may verify your request before processing it.
Withdrawal of consent will not affect the lawfulness of processing carried out before your withdrawal.
Please note that withdrawing consent for information necessary to provide certain services may affect our ability to process orders, maintain your account, or provide those services.
9. Third-Party Websites and Services
Our Platform may contain links to third-party websites, payment gateways, social media platforms, or other external services.
These websites and services operate independently and may have their own privacy policies and data-processing practices.
Kubera Stores is not responsible for the privacy practices, security measures, or content of third-party websites.
We recommend reviewing the relevant privacy policies before providing personal information to any external website or service.
10. Children's Privacy
Our Platform is intended for individuals who are legally capable of entering into binding contracts under applicable Indian laws.
We do not knowingly collect personal information from children without the consent of a parent or lawful guardian where such consent is required.
If we become aware that personal information has been collected from a child without the necessary authorisation, we will take appropriate steps to address the matter in accordance with applicable laws.
Parents or guardians who believe that their child's personal information has been provided to our Platform without appropriate authorisation may contact us using the details provided below.
11. Changes to This Privacy Policy
Kubera Stores reserves the right to update or modify this Privacy Policy periodically to reflect changes in our business operations, information practices, services, or applicable legal requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
Where required by applicable law, we will provide appropriate notice of significant changes.
We encourage customers to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.
12. Contact Us and Grievance Redressal
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal information, please contact Kubera Stores through the following details:
Business Name: Kubera Stores
Website: https://kuberastores.com/
Email: InsertofficialcustomersupportemailInsert official customer support email
Business Address: InsertregisteredbusinessaddressInsert registered business address
Grievance Officer: InsertnameordesignationInsert name or designation
Grievance Officer Email: InsertgrievancecontactemailInsert grievance contact email
We will review and respond to privacy-related requests and complaints in accordance with applicable laws.